Thursday, September 10, 2009

McFalafel owner to fight for his prefix

We can't let corporations like McDonald's bully small business. Make sure you visit my blog to share your opinion on this subject.
http://kyle-peoplesvoice.blogspot.com/McFalafel owner to fight for his prefix

Shared via AddThis

Monday, September 7, 2009

The Three "Ds" of Customer Experience

Why are we losing the art of making sure our customers experience is the best it can be?
http://hbswk.hbs.edu/archive/5075.html